Shipping Policy

At The Coasterie, we work with trusted print-on-demand (POD) partners to produce and ship your coasters directly to you. Below you’ll find all the details about shipping, delivery times, and costs.

Processing Time

  • Orders are typically processed within 2–5 business days after purchase.

  • Please note: Since items are produced on demand, processing times may vary slightly depending on order volume.

Shipping Times

Estimated delivery times (after processing):

  • Germany: 3–7 business days

  • EU countries: 5–10 business days

  • United Kingdom & Switzerland: 7–14 business days

  • United States & Canada: 10–20 business days

  • Rest of the world: 10–25 business days

📌 These are estimates. Delays may occur due to customs clearance, holidays, or carrier issues.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.

  • Free shipping may be offered for promotions or minimum order values (if applicable).

Customs, Duties & Taxes

  • For deliveries within the EU, VAT is included in the price — no additional fees at delivery.

  • For deliveries outside the EU, local customs duties, taxes, or fees may apply. These are the responsibility of the buyer.

Tracking

  • Most orders include tracking. You’ll receive a confirmation email with tracking details once your order has shipped.

Wrong Address or Delivery Issues

  • Please double-check your shipping address at checkout. We are not responsible for packages that cannot be delivered due to incorrect or incomplete addresses.

  • If your order is delayed or lost, please contact us — we’ll do our best to help resolve the issue with our shipping partners.